Changelog for October 2026
Contact portals are live along with a clearer contact page
Soniq Studio
Support
Guides, facts and news for music teachers who use Soniq Studio. Choose what you need, or search below.
Can't find what you need? Email us at support@soniq.studio.
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News
Changelog September 2026
Our new Trust Centre is the gateway for how we look after your data
News
Changelog August 2026
A big reduction in our costs, we've passed it on to you
News
Changelog for October 2026
Contact portals are live along with a clearer contact page
How-to
How to add tax details to your invoices
Tell Soniq Studio whether you are registered for VAT, add your VAT number or company number, choose what your invoices say about tax, and set the tax treatment on each price.
Reference
Tax settings and tax treatments
Every field on the Tax & compliance page, each tax treatment a price can have, tax-inclusive prices, and what each one puts on an invoice.
Explanation
Why Soniq Studio does not give tax advice
Soniq Studio keeps your tax details and puts them on your invoices, but leaves the tax decisions to you and your accountant. Here is why.
How-to
How to see what your students see in the contact portal
Open a student's or parent's portal page as they see it, check each section, and replace or switch off a link.
How-to
How to manage your account details and sign-in
Find your account settings, reset a forgotten password, sign out safely, and get help with changes the app does not offer yet.
How-to
How to change your subscription plan
Move from the free Community plan to Professional, or cancel Professional and go back to the free plan.
How-to
How to end lessons with a student cleanly
Settle past lessons, stop future lessons, close off invoices and lesson credits, and remove portal access when a student stops lessons.
How-to
How to issue a refund, credit note, or lesson credit
Give money back with a refund and credit note, or owe a customer a lesson with a lesson credit, and use that lesson credit on a later lesson.
How-to
How to handle a failed or missed payment
What to do when an invoice goes unpaid, a Direct Debit payment fails, or a student's Direct Debit stops working.
How-to
How to create and share a pay link
Copy the link to an invoice's payment page and send it to a student or parent yourself.
How-to
How to send an invoice
Create invoices from your lessons, send them to the people who pay, and follow each invoice until it is paid.
Reference
Data and security overview for teachers
A plain-English summary of what Soniq Studio stores, where it is kept, how payment data is handled and how to ask about your data.
How-to
How to organise and tidy your contact list
Find a contact fast, correct their details, change who receives the invoices, and remove a connection you no longer need.
Reference
Calendar feed
What a Soniq Studio calendar feed contains, its web address, how often it updates, and how feeds are managed.
Explanation
The road ahead for the polyglot musician
Where Soniq Studio hopes to go beyond teaching, how we decide what to build next, and how founding members help shape it.
Reference
Notification settings and weekly digest
Every email Soniq Studio sends to you and to your students, what triggers each one, and which ones you can turn off.
How-to
How to send a message to a student or parent
Send an email message to a student or parent from their contact page, and find the messages you sent before.
Explanation
Why chasing money shouldn't cost you the relationship
The thinking behind how Soniq Studio follows up late and failed payments, and why it starts kind and hands the hard conversations back to you.
Reference
Public profile and visibility settings
What your public profile shows, where your name and logo appear, and what stays private to you.
How-to
How to add a student and link a parent or guardian
Add a new student, link a parent or carer to them, and choose who receives the invoices.
Explanation
Why students get a portal, not an account
Why Soniq Studio gives students and their parents a private link to their own page instead of asking them to sign up, and why account invites are paused.
Reference
Subscription plans and fees
The two Soniq Studio plans, what each includes, the monthly price and the fee on each online payment.
How-to
How to draft a timetable with AI
Refresh the lesson history that Soniq Studio uses to suggest lesson times, then draft next term's timetable from it.
Explanation
Why timetables are forgiving
How Soniq Studio separates a student's regular weekly lesson from each individual lesson, and why that makes changes to your timetable safe.
How-to
How to sync your timetable to Google, Apple or Outlook calendar
Create a calendar feed so your lessons appear in Google Calendar, Apple Calendar or Outlook, and stop a feed you no longer use.
Reference
Contact and relationship types
The kinds of contact in Soniq Studio, the relationships that link them, and what each one controls.
Tutorial
Share lessons with a student through the contact portal
Create private portal links for a student and their parent, email them, and open the pages to see exactly what they see.
Reference
Payment and mandate statuses
Every status Soniq Studio shows for a payment, a Direct Debit mandate and your GoCardless account, with what each one means.
How-to
How to share your timetable with students and parents
Download your timetable as a document to print or send, and give each student a link to their own lessons.
Explanation
How the billing model works, and why
Why Soniq Studio builds invoices from your lessons, waits for you before it sends anything, and collects payments by bank instead of by card.
Explanation
Why lessons must stay affordable
How the cost of lessons affects students, parents and teachers alike, and how that shapes the way Soniq Studio prices itself and collects payments.
Reference
Invoice fields and statuses
What each part of a Soniq Studio invoice shows, every invoice status, the actions each status allows and the entries in the invoice activity.
How-to
How to generate a term timetable
Use the timetable generator to suggest a timetable for next term, check the suggestions, and copy them into your timetable.
Tutorial
Get paid: from timetable to first collected payment
Connect your bank account through GoCardless, send your first invoice, and follow the payment until the money reaches your bank.
Explanation
Why Soniq Studio exists: a livelihood, not a side quest
Why we build Soniq Studio for independent music teachers, and why we start with the teaching side of a musician's working life.
Tutorial
Set up your studio: prices, first student, first timetable
Go from a new Soniq Studio account to a full week of booked lessons on your timetable, step by step.
Reference
Lesson and schedule fields
Every field on a lesson in your timetable, what each one controls, and the attendance and billing details each lesson holds.
How-to
How to add, move, or cancel a single lesson
Add a one-off lesson, move a lesson to a new time, change a lesson's details, or cancel a lesson on your timetable.
News
Changelog September 2026
Our new Trust Centre is the gateway for how we look after your data
News
Changelog August 2026
A big reduction in our costs, we've passed it on to you
News
Changelog July 2026
Refunds available to founding members and a simplified pay screen
News
Changelog June 2026
We've completely rebuilt the quick switcher to be more powerful, plus new notifications settings for the weekly digest
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